![]() Overview |
![]() Comments (0) |
![]() Ratings (0) |
![]() Download |
![]() |
||||||||||||||||||||
Search
Software
Advertisements!
Free-downloads
|
Options for DataTrack System 3.5
Advertisement
DataTrack System 3.5
![]() A seamless, ever-present software layer, the DataTrack System simplifies support management, communication and collaboration by automating most of your existing workflow. With intuitive, easy-to-use tools like rules-based automation and escalation, integrated web client, correspondence tracking, email-to-ticket conversion and knowledge base, the DataTrack System builds powerful connections with employees, customers, vendors, and other business partners. -- Track, categorize and prioritize work requests with ease. -- Improve responsiveness and keep-up-to-date with automated email notifications. -- Improve workflow and ensure timeliness with automation and escalation. -- Automatic email-to-ticket conversion and correspondence tracking. -- Organize work requests into hierarchical folders. -- Improve troubleshooting with detailed information about requester?s hardware and software via remote PC auditing. -- Quick access via recently-submitted and overdue items via dashboard. -- Generate detailed statistics and reports. -- Find the information you?re looking for with comprehensive search functionality. -- Customize your software with user-defined fields. -- Automatically route requests, send emails, modify requests via automation. Track and support your IT assets -- Integrated, fully-customizable asset management. -- Ensure license compliance with integrated software license tracking. -- Effortless hardware and software auditing -- Track hardware and software changes through detailed audit trail and history. Advertisement
|